Panos Stores Feast on Freshly Installed Efficient Peplink Connectivity

Panos is a Belgian sandwich franchise, offering a wide selection of sandwiches, pastries, and hot drinks. They operate in over 100 locations across Belgium and Luxembourg, with standalone stores and outlets in shopping centers, metro stations, airports, amusement parks, and more. Panos prides itself on its core values of freshness and efficiency, which they also strive to reflect in their online operations.

Belgian franchise Panos has deployed Peplink’s B One 5G in over 80 locations nationwide to support its online ordering system, point-of-sale systems, and in-store guest Wi-Fi. In this insightful interview, both the sandwich chain and its managed service provider, amplr®, explain how Peplink’s smooth and reliable multi-WAN network is crucial to their operations.

Challenge

As Panos continues to grow, they want to ensure their stores are always online as they aim to reach 25% digital sales within the next five years. They need to be able to receive orders in real-time for efficient preparations.

Their POS system, payment terminals, and printing devices are also connected to the internal network, which is also closely linked to their franchise’s loyalty program. An always-on connectivity is essential to keep these operations running. Additionally, they require persistent connections as they offer free Wi-Fi to guests in stores through an online portal.

Solution

With the support of Peplink partners Frontier EU and AMPLR, they set up B One 5G routers in more than 80 shops across Belgium. The B One 5G offers dual WAN for redundant wired connections. It also features a built-in 5G/LTE modem that can be used as a backup to the primary links, or serve as the main connection.

With limited IT personnel at Panos, AMPLR streamlined network management with its vendor-agnostic, user-friendly dashboard, bridging seamlessly with Peplink’s flexible ecosystem. Designed with end users in mind, the intuitive interface empowers even those without IT expertise to monitor and manage the Peplink network with ease.

Result

The new Peplink solution in each Panos branch facilitates the efficiency of the store’s operations. With multiple active connections and a user-friendly management platform, Panos’ concern for always-on connectivity is eliminated. They can confidently continue to provide sandwiches with the freshest ingredients through the most efficient means, supported by an equally efficient and reliable network.

Deployment

B One 5G

  • Deployed to Panos’ stores and outlets
  • Incorporates 5G/LTE backup or dual WAN
  • Affordable and convenient for scaling up